550 Forest Avenue, Suite 100, Portland, ME 04101 info@uwsme.org 207-874-1000

COMMUNITY IMPACT Copy

Lisa Miller Bertsch

Finance Associate

207.347.2310

Lisa Miller Bertsch

Finance Associate

What is your role at UWSM? I am currently the Finance Associate at United Way of Southern Maine. I worked in the corporate sector for over 25 years but always had a connection to the United Way through my employer. When I decided to make a change and explore the non-profit world, I was delighted and honored to become an employee here at United Way of Southern Maine. 

What’s your favorite work moment so far? My walk to work each day inspires me as I pass by public housing for newcomers to Maine. The languages I hear, the bright clothing I see, and the babies peeking out of slings on their mothers' backs, all remind me that people come to our country hoping they will find opportunity and something better. So despite the evidence of drug abuse, mental illness and homelessness I also see on my walk to work, these newcomers give me hope and remind me to look for, and appreciate, the positive things happening in our community and here at work.

How do you take your coffee? Dunkin’ Cold Brew with liquid sugar and skim milk

What’s your favorite book? If I have to pick just one, I would say "Bel Canto" by Ann Patchett. It is just a lovely book.

What’s on your bucket list? Go back to New Zealand.

Dawn Cyr

Finance Manager

Dawn Cyr

Finance Manager

What is your role at UWSM? I assist the financial/operations team in all aspects of accounting for the financial information of our organization. It is a role that works with and supports the entire staff.

What’s your favorite work moment so far? It is rewarding to be thanked by donors for being a part of working to improve our community.

How do you take your coffee or tea? natural almond milk creamer

What’s your favorite book? "When We Were Kennedys" by Monica Wood

What’s on your bucket list? Retire on or near the ocean

Wendy O’Rourke

Senior Director, Finance and Operations

207.347.2325

Wendy O’Rourke

Senior Director, Finance and Operations

What is your role at UWSM? Senior Director, Finance and Operations: Oversee accounting and finance for the organization.

How do you take your coffee or tea? black

What’s your favorite book? Don't have one

What’s on your bucket list? A trip to Ireland

Sharon Roberts

Operations Support Specialist

207.347.2301

Sharon Roberts

Operations Support Specialist

What is your role at UWSM? In 2002, I joined United Way as a Loaned Executive. I immediately realized that I had to be a part of this magical organization. Opportunity presented itself, and I gratefully accepted a position as the receptionist. Fast forward to today. Currently I am the Operations Support Specialist, reporting to the Senior Director of Finance and Operations. As the face of first impressions, it is my mission to provide excellent customer service to all visitors, volunteers, and staff members who pass through the doors of UWSM, or reaches out to us by phone.

What’s your favorite work moment so far? Collecting household items donated to UW through our Gift-In-Kind program, in my Mother’s Taurus station wagon, and delivering them to needy families and New Mainers settling into our community.

How do you take your coffee or tea? I enjoy sipping a yummy cup of Jamaican Me Crazy flavored coffee with cream, or a 32 oz. cup of Aroma Joe's green tea with nothing in it.

What’s your favorite book? Any book that leaves a smile in my heart when I turn the final page.

What’s on your bucket list? 1.) Dine at the Lost Kitchen with my daughter, Jenny. 2.) Sample wine at a vineyard in Quebec with my dear friend Hernan. 3.) Dance with my darling Chomba at his wedding. 4.) Visit Italy and submerge myself in the richness of the culture by staying with a host family.

Diane Smith

Executive Assistant

207.347.2304

Diane Smith

Executive Assistant

What is your role at UWSM? While my title is Executive Assistant to Liz Cotter Schlax, I also coordinate the meeting schedules for the Board of Directors, Executive Committee, Finance Committee and the Board Development and Governance Committee. We have an amazing group of dedicated volunteers who serve on our Board and committees, and it's a pleasure to work with them.

What’s your favorite work moment so far? My favorite work moment was when the Thrive2027 goals were adopted.

How do you take your coffee or tea? With milk

What’s your favorite book? It's impossible for me to pick just one!

What’s on your bucket list? Traveling

Lisa Toner

Interim Director, Human Resources

207.347.2303

Lisa Toner

Interim Director, Human Resources