550 Forest Avenue, Suite 100, Portland, ME 04101 info@uwsme.org 207-874-1000

We’re Hiring! Community Impact Manager, CA$H and Financial Stability

Job Posting

Community Impact Manager, CA$H and Financial Stability

Be a part of the change!

Join a team of committed, results-oriented, and successful professionals who work to support and advance United Way of Southern Maine’s (UWSM’s) mission to improve people’s lives by mobilizing the caring power of our community. 

General Summary:

The Community Impact Manager, CA$H & Financial Stability, and their fellow Community Impact (“CI”) Department staff members are responsible for leading the strategic investment of United Way of Southern Maine’s (UWSM) financial and non-financial resources to create the most significant possible impact in Cumberland and York Counties through Thrive2027. This includes strategies to assist individuals and families and achieve community and systems-level change. Essential to this work is implementing a strategic plan for impact based on an understanding of community needs, an awareness of community resources, a knowledge of best practices or promising strategies, and an ability to leverage and align UWSM’s unique strengths to support the strategy, engage in relationships and partnerships, and measure results.    

Under the supervision of the Senior Director, Financial Stability, this position is responsible for UW’s programmatic work related to Thrive2027 Goal 2: Individuals and families have the education, employment opportunities, and resources to achieve financial stability. This includes leading two United Way Financial Stability programs:   

  • CA$H (Creating Assets Savings and Hope) Greater Portland is an initiative of UWSM supported by the efforts of the Greater Portland CA$H Coalition. Community leaders and industry experts work together to help individuals and families achieve long-term financial stability, primarily focusing on IRS tax law-certified volunteers offering free tax preparation to qualified filers during tax season. Financial Education and Asset Building work will be conducted year-round to support tax clients and other community members in improving their financial capacity and building their assets. See below for more details.
  • The Emergency Food and Shelter Program (EFSP) is a federal grant program that supplements and expands the work of local social service agencies, both nonprofit and governmental, to help people with economic emergencies. The EFSP funding is open to all organizations helping hungry and homeless people. EFSP funds must supplement feeding, sheltering, rent/mortgage, and utility assistance efforts.   

Additionally, the position will primarily be responsible for managing federal grants that support Goal 2 programs, including the statewide IRS Volunteer Income Tax Assistance (VITA) Matching grant and EFSP.  

Success in this position will be determined by the ability of the Manager to implement the programs in partnership with coalition members and volunteer board members, achieve grant deliverables and goals, and meet the community needs.  

Essential Functions:

Goal 2 Programs and Grant Implementation:

Provides programmatic oversight of CA$H Greater Portland: 

  • Leads the annual work and implementation of year-round activities, including administering free tax preparation services, asset building activities, marketing and recruitment, training, and supervision of volunteers.    
  • Prepares annual analysis of the CA$H’s impacts and outcomes for coalition partners and the UWSM board.   
  • Convenes the CA$H Coalition in Greater Portland and serves as the primary point of contact for Coalition members.  
  • Establishes and maintains an effective system for information-based decision-making and assessment, including data collection (quantitative data, ‘expert’ perspectives, and public knowledge), analysis, and evaluation.   
  • Manages VITA process for CA$H Greater Portland.   
  • Serves as the UWSM/CA$H Greater Portland representative at the statewide CA$H coalition.   
  • Coordinates statewide and organizational aspects of the VITA grant, including:   
    • Sub-award contract creation and management  
    • IRS grant reporting requirements  
  • In collaboration with the Accounting Manager, compile and review subaward expenditures for accuracy, compliance with grant requirements, and timely payment of subawards in collaboration with the Accounting Manager. Facilitate statewide grant allocation and re-allocation of funds.  
  • Provides programmatic oversight of the Emergency Food and Shelter Program:  
  • Administers all aspects of the EFSP program in Cumberland and York Counties, including:  
    • convening the local board(s),   
    • maintaining ongoing communications with Local Recipient Organizations,   
    • ensuring compliance with EFSP regulations, and   
    • communicating with the national office.   
  • Serves as a representative of UWSM at community events and meetings.  
  • Collaborates cross-functionally with Community Impact staff and other UWSM departments in designing and implementing programs, activities, and meetings to ensure the overall success of Thrive2027 in all goal areas.    

Financial Education Asset Building

  • Provide high-quality assistance to all tax site clients, regardless of sex, race, color, national origin, disability, or age, while maintaining client confidentiality.    
  • Attend the limited in-person tax preparation events and manage a team of on-site and virtual opportunity Guide volunteers throughout the year.  
  • In collaboration with the Tax Site Coordinator, manage and track the flow of clients through each phase of tax preparation for in-person and virtual clients.   
  • Manage client process for financial education and asset building by connecting clients with opportunity Guides, tracking client progress, and providing client follow-up and warm handoffs to partners.    
  • Along with Opportunity Guides, conduct one-on-one conversations of a sensitive nature with clients while providing financial support and resources.  
  • Outside of tax season, this position will help UWSM pilot new initiatives to expand services for current CA$H clients; support CA$H partners to add new services for their clients; research and explore models for program expansion.  
  • Develop pilot programming for FEAB services in conjunction with Corporate and community partners.   
  • Keep UWSM staff aware of progress and outstanding questions or concerns.  
  • Promote and advocate for the mission of CA$H Greater Portland and UWSM.  

Skills and Qualifications: 

  • 3-5 years of professional experience within financial literacy programs, community, or non-profit environments.  
  • Demonstrated commitment to community change work.  
  • Strong understanding of financial stability fundamentals.  
  • Experience working with diverse stakeholders from all sectors
    • (non-profit, government, corporate, and philanthropy).  
  • Volunteer management experience preferred.  
  • Proficiency and comfort in working with data.  
  • Proficiency with Microsoft Office Suite.  
  • Strong communication skills, both verbal and written.  
  • Group facilitation experience preferred.  
  • Team-oriented and able to work independently.  
  • Flexible and able to operate in a fast-paced, elegant, and evolving environment.  
  • Experience managing projects.  
  • Results-oriented.  
  • Must be able to manage multiple deadlines and priorities and problem-solve issues as they arise.  

Preferred Education: 

Bachelor’s degree or foreign equivalent or equivalent in relevant work experience.  

Supervisory Responsibility:


Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.  UWSM’s COVID-19 Policy requires employees to be fully vaccinated against COVID-19 (or receive a reasonable accommodation) before starting. We currently operate in a hybrid work environment, mostly remote (work-from-home) with limited in-person activities.  

Position Type/Expected Hours of Work:

This is a full-time position. Days and work hours are Monday through Friday, 8:30 a.m. to 5 p.m. This position may require long hours, including early morning meetings, evening events, and weekend work during peak times. 


Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected. 

Why choose United Way of Southern Maine?

Advancing the common good is about helping one person at a time and creating community change that benefits every community member. We are all connected and interdependent; we all win when a child succeeds in school, when families are financially stable, and when people are healthy. 

We have a staff of 45 dedicated employees to help us achieve our goals and fulfill our mission: To improve people’s lives by mobilizing the caring power of our community. To support the great work of our employees, we offer a competitive salary and a robust benefits package, including health and dental insurance, a 403 (b) plan, life insurance, generous paid vacation, holiday, and sick time off. 

Additionally, United Way of Southern Maine offers:

  • Convenient and central Portland and Kennebunk locations with free parking
  • Tuition assistance and opportunities for professional development
  • Wellness resources and Employee Assistance Program access
  • Personal and floating holidays
  • Paid volunteer time off
  • An excellent team of top-notch professionals that share your passion for strengthening our community

United Way of Southern Maine is committed to seeking and sustaining a culturally and ethnically diverse environment and to the principles that promote inclusive practices. We are dedicated to building a diverse staff with expertise and interest in serving our communities and encouraging persons of all diversity types to apply. 

United Way of Southern Maine has identified a set of Core Values as our essential tenets. These define and describe United Way of Southern Maine’s endeavor to be in internal and external situations. 

 At United Way of Southern Maine, we are:

  • Community Centered
  • Results Focused
  • Intentionally Collaborative
  • Committed to Excellence
  • Leading with Integrity

Applications are accepted through August 5, 2022.  Please submit a cover letter and resume to Cameron Peden at hr@uwsme.org. 

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